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Cookies policy

What are cookies?


Cookies are small data files received at the terminal from the website visited and are used to record certain browsing interactions on a website by storing data that can be updated and retrieved. These files are stored on the user’s computer and contain anonymous data that are not harmful to your equipment. They are used to remember the user’s preferences, such as the selected language, access data, or customization of the page.


Cookies can also be used to record anonymous information about how a visitor uses a site. For example, from which web page they accessed or if they used an advertising banner to arrive.



Why does Banco Sabadell Group use cookies?


Banco Sabadell Group uses strictly necessary and essential cookies so that you can use our websites and allow you to move freely, use secure areas, personalized options, etc. Additionally, the bank and its group of companies use cookies that collect data related to the analysis of website use. These are used to help improve customer service by measuring the use and performance of the page to optimize and personalize it. Our sites may also have links to social networks (such as Facebook or Twitter). Banco Sabadell Group does not control the cookies used by these external websites. For more information about the cookies of social networks or other external websites, we advise you to review their own cookies policies.



What use do we give to the different types of cookies?



Session Cookies

Session cookies are those that last as long as the user is browsing the website and are deleted at the end.

Persistent Cookies

These cookies remain stored on the user’s terminal for a longer time, thus facilitating the control of chosen preferences without having to repeat certain parameters each time the website is visited.

Own Cookies

Are cookies created by this website and can only be read by the site itself. On the website, persistent own cookies are installed for the following purposes:

  • Technical: These cookies are used to control the load of the images that appear on the homepage, according to the parameters that have been programmed (time, number of times seen, etc.). They also serve to allow access to certain parts of the web and to locate the user.
  • Personalization: These cookies are used to remember the setting of the size selected in the display of web content and to show it on subsequent visits by the user.
  • Analysis: Cookies that allow tracking incoming traffic to the website to perform visit statistics.

Third-Party Cookies

Are cookies created by third parties that we use for different services (e.g., website analysis or advertising)



Below are the details both of third parties who may set up and access Cookies (not exempt from information and consent) on your equipment and the purposes for which the information they store is used:





Third Parties

Technical Cookies

Are used to control traffic and data communication using security elements during browsing. They also serve for the identification and maintenance of the user session, to store content in the broadcasting of videos or sounds, and to share content on social networks (plug-in).

Personalization Cookies

These cookies allow the user to specify or personalize some features of the general options of the web page. For example, to define the language, the preferred volume, the regional configuration of the service, the type of browser, or the number of results shown per page.

Analytical Cookies

Analysis tool that helps websites to understand how visitors interact with the site. It can use a set of cookies to collect information and report on the website’s usage statistics without personally identifying visitors.

Advertising Cookies

Advertising cookies allow the management of the advertising spaces on the website based on specific criteria. For example, access frequency, edited content, etc.

Flash Cookies

We also use flash cookies to store your preferences such as volume control or to display content based on what you view on our website to personalize your visit. Third-party companies, with which we collaborate to provide certain features on our website, use flash cookies to collect and store non-personal data.

Flash cookies are different from session or persistent cookies in terms of the amount, type, and way of storing data. The cookie management tools provided by your browser will not remove flash cookies.



How can I change the settings of the cookies?


Internet Explorer cookie settings
Firefox cookie settings
Google Chrome cookie settings
Safari cookie settings
Flash cookie settings


If you do not want to allow any type of data storage by the Flash player, uncheck the boxes “Allow Flash content to store information on your computer” and “Store common Flash components to reduce download times.” If you want to limit the amount of data collected by Flash applications, slide the indicator on the global storage settings panel to the position you desire.


These browsers are subject to updates or modifications, so we cannot guarantee that they will fully conform to the version of your browser. You may also be using a browser not covered by these links such as Konqueror, Arora, Flock, etc. To avoid these discrepancies, you can access directly from the options of your browser, generally in the “Options” menu in the “Privacy” section. (Please consult your browser’s help for more information.)



Revocation of consent


It is also possible to limit how third-party websites install cookies on your computer to prevent the collection of data and the recording of your browsing activity. To limit the use of third-party cookies you can go to the setup or OptOut page:



Select the option “Delete all sites” or select the specific site you want to delete and “Delete Website.”


Please be aware that if you reject or delete browsing cookies from the bank’s website, we will not be able to maintain your preferences, some features of the pages will not be operational, we will not be able to offer you personalized services, and each time you browse our website we will have to request your permission again to use cookies.


If you still decide to modify the configuration of your access to the website, you should know that it is possible to delete cookies or prevent this information from being recorded on your computer at any time by modifying the configuration settings of your browser.



Is the information collected in the cookies used on websites other than Banco Sabadell Group’s?


Some of our cookies are used to generate advertising on third-party networks or to conduct analyses for which we use tools that are not related to Banco Sabadell Group. The cookies used are exclusively for the use of the bank and its group of companies, which under no circumstances trade with them.


At Banco Sabadell Group, we work with trusted providers who help us manage and customize our web pages.



So, what does the information above mean?


If you accept our cookies, we can improve the websites of Banco Sabadell Group to offer you optimal access and provide a more efficient, personalized service.


Furthermore, you can configure your browser to establish that only trusted websites or the pages that you are browsing at the moment can manage cookies, which allows you to select your preferences.


By providing this policy, Banco Sabadell Group demonstrates its commitment to current legislation on the use of cookies, providing you with information so that you can understand what type of cookies we use and why we do so. This way, we aim to be transparent about the data processed concerning the browsing done from your computer on our website.


This policy is regularly reviewed to ensure it remains current, so it may be subject to changes. We recommend that you visit this page regularly, where we will inform you of any updates regarding this matter.