Privacy Policy

Through the different areas comprising the website, the user may visit, obtain information, use a set of applications or tools and register for services. Access to a specific remote Banking service is restricted to those customers who have previously registered for these operations with the Bank and possess the identification elements and codes necessary for this purpose. After identifying themselves, and without having to enter their personal details, it’s simplicity itself for user to carry out a large number of bank operations and acquire products and services in real time.

All and any data provided by the user will be treated in total confidentiality. Both the organisation responsible for the files and those persons who take part in any stage of this treatment together the entities receiving them, with the authorisation given by the user, are subject to the strictest professional confidentiality, and they expressly undertake to implement the levels of protection and necessary measures of a technical and organisational nature in order to ensure the security of data of a personal nature and to avoid their being altered, used improperly, lost, stolen, treated or accessed in an unauthorised manner, either externally or internally within the Bank’s own structure and personnel, taking into consideration the state of the technology, the nature of the data stored and the risks to which they are exposed, whether arising from human action or the physical and natural medium. It is also guaranteed that such data will be treated and recorded in files, programs, systems, equipment, premises and centres which meet the requisites and conditions of integrity and security as provided and applicable from time to time.

Notwithstanding the above, the User should be aware and is hereby expressly warned that security measures on the Internet are not foolproof.

Lastly, the user is advised that the Group’s webpages may offer access via links to different websites of entities, companies, institutions or organisations unrelated to the Group. The Bank will not be liable with regard to the registration of the user’s personal data on said websites.

a) Browsing

Browsing the Bank’s website is free and does not require the user to register in order to do so. Access to, acquisition or the use of certain products and services, however, will require the user to register and obtain the identification codes and cards and/or pay a price in accordance with that provided in the specific conditions which govern each product or service.

The user is hereby expressly advised that the Bank’s website uses “cookies”. These cookies are small data files which are created in the user’s computer and are associated solely to an anonymous user.

These cookies cannot read data from your hard disk nor read cookie files created by other providers. Cookies can recognise users solely when they have registered, so as to avoid having to register every time the user visits the site to access the areas of services exclusively reserved for them. They also provide information about the date and time the User last visited our website and the contents selected for browsing.

The User can configure the browser to be warned of the reception of cookies by their hard disk, and for this purpose should refer to their browser’s instructions and manuals for further information.

b) Data of a personal nature

When a user – a natural person- is required to register his personal details so as to be able to access, use or acquire a service provided via the Bank’s website, they are expressly advised that the said data, together with any details originating during the performance of the service, are necessary for the development, control, management and execution of the services and products acquired and that these details will be incorporated into files created for that purpose. The introduction and registration of the user’s personal details implies his acceptance and express authorisation to the Bank for the gathering, filing and processing of these details, and their conservation during the time stipulated in the applicable provisions.


Responsible: Banco de Sabadell, S.A. with registered office: avda. Óscar Esplá, no. 37, 03007 Alicante. Data of the Delegate of Data Protection:

Purposes and legitimation: The main purpose is to process and manage your request, and the actions and operations that derive from it, which may involve the sending of electronic commercial communications, or contact you through the location data provided. The basis of your legitimation is your own request.

Recipients: data will not be transferred to third parties unless legal obligation or in the case that you have given your consent under a specific agreement with the Bank.

Origin of the data: Provided by the interested party.

Rights: you can write in writing to the unit Protection of Data of the bank through its registered office or offices or through the following email address:, in order to exercise the rights of access, rectification , opposition, deletion, limitation and portability and to exercise the right to object to automated individual decisions that may significantly affect or entail legal effects, in accordance with Article 22 of the EU Regulation 2016/679.

Additional Information:
You can obtain additional information in the Annex published on the bank’s website (, section “Customer information“, “Detailed information on personal data protection”), or at any of the Bank’s offices.